Privacy Policy

Our approach to privacy

At Specialized Concept Stores we take your right to privacy very seriously. Please read on for more details about our privacy policy.

Data Protection and Privacy

Any details which you provide to us from which we can identify you are held and processed lawfully and in accordance with the Data Protection Act 1998.

Any questions regarding our privacy policy should be addressed for the attention of: The Data Protection Officer, 559Active, 4 Manor Way, Chepstow, NP16 5HZ

Collection and Use of Information

All information collected on this website shall be used by Specialized and 559active solely for the use (save as specified below) of completing transactions entered into by customers with us, and to promote and market products, events, services & the riders club under the Specialized and 559Active brands.

We will not disclose or divulge this information to others in ways different from what is stated in these terms and conditions. Specialized and 559Active collects information from users of our website at several different points.

Where an order form exists, we will request information from the user as required. Here a user must provide contact information (like name, shipping address, landline telephone number) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customers' orders. In case of difficulty in processing an order, this information will be used to contact the user.

We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or divulge any personal information for any secondary purposes.

Subscription by any user to our Catalogue or Mail Order Service, requires contact information such as name, address and email address.

Users who no longer wish to receive information may opt-out of receiving these communications by emailing us at unsub@559active.com

Security

This website takes precautions to protect users' information. When sensitive information is submitted via the Website, that information is encrypted and is protected with Secure Sockets Layer (SSL). Once an order is received, the payment details are erased. The servers on which we collect and store personal information are kept in a secure environment.

What information do we collect when you browse our site?
When you browse the Site, we may automatically collect information about you such as the type of Internet browser you use or the web site from which you linked to our Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site.

About 'Cookies'

'Cookies' are small text files that reside on your computer. We use cookies on the Site in order to allow you to set your individual preferences, for example changing the size of the text you view. The cookie is deleted when your browser closes, or if the browser is left open continuously the cookie will last for 6 hours before being deleted. You can disable these cookies either by clicking on the function within your specific browser options, however, this will impair the functionality of the Site and, ultimately, your browsing experience

Links

Our Site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information from them. This privacy policy applies solely to information collected by this Site.

Changes to this privacy policy

We reserve the right to change our privacy policy from time to time. If we decide to change our privacy policy, we will post those changes on our site so our users are always aware of what information we collect from them, how we use it, and under what circumstances, if any, we disclose this information to third parties.

If at any point we decide that we wish to use personally identifiable information collected from our users in a manner that differs from that stated at the time this information was collected, we will notify users by way of an email. Users will have a choice whether or not to consent to our using their personal information in accordance with our updated privacy policy.